Tip #35 NDIS Debt

Some in the sector worry about debts raised by the NDIS, maybe several years after funds have been used.

Recently, we heard about the truly tragic case of a 27-year-old Australian who took her own life after receiving a debt notice from the NDIS. She had been using funds she honestly thought she was entitled to. The devastating impact of this debt notice led to the most heartbreaking outcome possible. Our thoughts are with her family and friends during this unimaginable time. The loss of this young lady is a profound tragedy that never should have happened.

We can't say that collecting evidence and records of verbal advice given by the NDIS and their partners will protect people from NDIS debts in the future but what we can say, is that all those who use NDIS funds, should collect evidence just in case they need it one day.

We say the Calendary is an easy to use way to collect evidence.

What many participants don't realise is that the NDIS can conduct desktop audits several years after you've used your funds. Without proper records, you might not remember important details from long ago. This is why keeping your Calendary forever is crucial - it's a tool you can bring out if ever questioned about past supports.

It's also wise to record any discussions you have with the NDIS and their partner organizations. Note down who you spoke with, when, and what they advised you to do. This creates evidence of what you were told, which can be invaluable if there are misunderstandings later.

Your Calendary helps document each support you receive - the date, provider details, and what they did. Just as importantly, you can note how each support benefited you, creating evidence that your supports were "reasonable and necessary."

If the NDIS ever questions your spending or raises a debt, your carefully preserved records become a tool that could help explain your situation clearly.

Good record-keeping isn't just paperwork - it's a way to advocate for yourself if needed. When should you start using the Calendary? Yesterday....