Tip #33 NDIS Service Providers are not Friends

Let's be real - humans are wired to connect. We're like those sticky birthday balloons that cling to everything they touch. It's just how we roll.

Think about it. You probably feel a little spark of joy when your regular barista remembers your coffee order. Or maybe you actually look forward to seeing your GP because they genuinely listen when you explain that weird pain in your knee.

The Home Helper Connection

Then there's your NDIS provider. This person comes into your actual home. They listen to your stories. They help you with personal stuff. They see you on your bad days. They celebrate your wins.

Of course you're going to feel connected! They might even feel like a friend. Heck, sometimes they feel like family.

And that's where things get tricky.

The Awkward Truth

Here's the thing nobody warns you about: that lovely NDIS support worker who feels like your bestie? They're doing a job. A really important job! But still a job.

This doesn't mean they don't care about you. Most support workers are genuinely compassionate people who want to make a difference. But at the end of the day, your relationship exists because of NDIS funding. They are doing their job.

When The Funding Music Stops

And that's when the penny drops - usually when your funding changes or stops. Suddenly, that person who's been in your home, sharing cups of tea and helping you navigate life's challenges, disappears from your world.

It can feel like a breakup. An abandonment. Like losing a friend.

But they weren't really your friend. They were your support worker. And now you have to deal with those messy feelings while also figuring out how to manage without their support.

So How Do You Cope?

First up, it's OK to feel sad, angry, or confused when a support relationship ends. Those feelings are totally valid.

Some practical things that might help:

• Be clear from the start (with yourself and them) about boundaries
• Use the Calendary to record the support they provide
• Remember that professional distance protects both of you
• Try to build a network of genuine personal connections outside your care team
• If you're facing a funding cut, talk to your coordinator or advocacy service
• Consider joining Facebook or other groups for help (even if you don't join in)

The Silver Lining

The good news? Those people skills that helped you connect with your support worker will serve you well in making genuine friendships. The warmth and openness you bring to relationships is a gift.

Just remember to save it for the people who can stick around regardless of what the NDIS decides about your funding.

Because real friends don't need paperwork to show up for you.