#8 Use a Sign-in Book

When you're juggling multiple NDIS supports and services, keeping track of who came when (and what they did) can quickly become overwhelming. That's where using your Calendary as a provider sign-in book becomes a game-changer. Let's talk about why this simple practice is so important.

Creating a Paper Trail

Think of your Calendary as your personal record keeper. When providers visit, having them sign in creates a clear paper trail of exactly which services you've received. This becomes incredibly valuable evidence that shows how your NDIS plan is being used in real life.

Each signature, along with notes about what was done during the visit, builds up a detailed picture of your support journey. This can be especially helpful when it comes time for your plan review.

Protecting Against Mistakes and Fraud

We all hope it never happens, but sometimes mistakes can occur with billing. You might be charged for a session that was shorter than scheduled, or even for a service that didn't happen at all.

Your Calendary sign-in book becomes your protection. If you notice something doesn't match up on your statements or claims, you have your own record to refer to. It's a simple way to make sure you're getting exactly what you're paying for.

This isn't just about catching potential fraud – though it does help with that too. Often, it's simply about catching honest mistakes before they become bigger problems.

Matching Services to Statements

When you receive statements from the NDIS or your providers, it can sometimes be hard to remember exactly what each service was for. Your Calendary entries help you match up those statements with the actual support you received.

Was that occupational therapy session on the 15th or the 16th? Did your support worker stay for three hours or four? With your Calendary records, you won't have to rely on memory alone.

How to Do It Simply

You don't need anything fancy – just a consistent system:

• Ask each provider to write the time they arrived and left
• Have them note briefly what support they provided
• Keep the Calendary somewhere easily accessible
  

Building Better Communication

An unexpected benefit of the sign-in process is that it creates a moment for clear communication with your providers. It's a natural time to quickly review what was accomplished during the session and clarify any questions about the support provided.

Peace of Mind

Perhaps most importantly, keeping track of your services this way gives you peace of mind. You'll know exactly what support you're receiving and how your funding is being used. This puts you in control of your NDIS journey.

Remember, your NDIS plan is there to support your goals and needs. Your Calendary sign-in book helps ensure that's exactly what happens – by creating evidence, preventing errors, and keeping everyone accountable.

Taking this small step can make a big difference in getting the most from your NDIS plan and avoiding unnecessary stress along the way.